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In February, the BBC ran a business article about Octopus Energy's Founder and CEO Greg Jackson, with the inflammatory title "My billion pound company has no HR department". As you can imagine, as an HR Consultant, this is a rattling title to have thrown out into the wider business market.
The article goes on to say that with "more than 1,200 employees, [Mr Jackson] has no interest in traditional things like human resources (HR) and information technology (IT) departments". I enjoy the use of the word 'traditional' instead of the blatant meaning: 'old fashioned' and I have to say it makes me laugh. I sometimes wonder what people think HR people do? I'm certain that the general consensus still is that HR provides glorified filing. Clearly, if we take this prime example, the industry is often thought of as 'old fashioned' and I can't tell you how many times, when I've told someone what I do, their energy flatlines and you can see the infamous eye-roll. Why has HR received this damning reaction?
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How much PRIDE do your colleagues have in the business you work for?
Now I know this may sound like a simple question but when it comes to finding out how motivated or engaged people are in their work and the business generally, it certainly packs a punch. If you ask your staff that question via a feedback session or a simple questionnaire, bear in mind one word of caution: if you do decide to ask everyone you work with how much pride they have in the business, be prepared for answers that range from the good, to the bad and the downright ugly. It is one of those questions that tends to illicit the truth and sadly, sometimes the truth is not pretty. On the positive side it is the perfect question to ask if you want to understand just how engaged your colleagues are and if, per chance, the results are not what you expected, say the measurable ‘pride factor’ ranges from 0-50%, then you must be prepared to take action. Dig deeper and found out the five ‘whys’. |
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