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Operational HR Services

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Operational HR is really about ensuring that your business has robust and comprehensive employee focused policies, procedures and guidelines that are legally compliant and fit for purpose - an essential in today’s working environment.

People are all different - different opinions, different behaviours, different needs.
All of these need to be carefully managed in the workplace to ensure that you develop and maintain a positive culture of equity, fairness and opportunity.
One of the best ways to achieve this is to ensure that everyone is treated in the same way and has access to the same information.  Providing everyone with a comprehensive staff handbook and tailored policies is one way of achieving unanimity as they form a stable framework that you and your employees can rely on, especially if the going gets tough.

We are experts at providing a suite of legally compliant documents that reflect your business needs;
tailored to reflect your current working practices and interesting enough to keep even someone with the shortest attention span engaged.

What does our basic support package cover?

As standard our service packages come with the following provisions:

• Bespoke Employee Contracts and a corresponding Employee Handbook - legally compliant and updated annually. Covering all HR policies, procedures and guidelines as standard, and customised to include relevant policies for your business. For example: Do you run an Estate? Perhaps you need a "Protected Species" policy; or, do you have a Retail business? Perhaps you need a "Dementia Friendly" policy.
• Recruitment Documentation - including Offer Letter,  Employment Contract (if you'd prefer to issue them), Reference request template and GDPR-compliant Personal Information capture form and statement.
  
• HR-on-Demand support - which means you can get in touch with us when you need us, we don't operate "standard" operating hours because that's not what works best for our clients. So if you need us, we'll be contactable.
  
• Redundancy, Retirement and Restructure support - we will provide on-site or remote support for any work you need to do when restructuring your business, including all relevant letters and documentation, and coaching for the manager chairing the meetings to ensure they're as comfortable as possible.
  
• TUPE - in an ever-changing market, you may find you are in a position to merge with another company for the betterment of all and you want to retain your employees as the business changes. We can offer bespoke process planning which reflects your business requirements; assistance throughout to help minimise the need for any redundancies and smoothly initiate any TUPEs; plus the relevant documentation, such as, Guidance documents, Due Diligence audit, new Employment Contracts, any negotiation measures and TUPE staff transfer integration programmes. 
  

Package Bolt-Ons:

In addition we can support you with:

• Recruitment - click here to find out more.
• Salary Benchmarking and Remuneration ​support - click here to find out more.
• Benefits​ packages - click here to find out more.
• Enhancing your employee engagement and performance with a 360° Feedback system - click here to find out more.
• Modernising your HR with a Digital HR platform - click here to find out more.
• Dispute Resolution or Performance/Absence Management as you need - click here and here to find out more.
• Training & Development programmes to keep your business up-to-date - click here to find out more.
• And more - as you need!