Training Courses

Courses can be held in-person, via Webinar or with small groups or individuals via Zoom calls. Further courses are in development to be released as Online only - to be released Summer 2020.

Courageous Conversations

Primarily developed for Managers or Supervisory employees that directly manage others. This interactive workshop is designed to build confidence, skills and knowledge through the use of case studies, group discussion, 360° Peer group feedback and takeaway tools. Once completed, it will enable Managers to conduct effective conversations in challenging areas, such as giving feedback, carrying out performance reviews, discussing conduct, capability and handling return to work interviews.

Brief Content Overview

What constitutes a difficult conversation
Planning and preparation
Structuring the conversation
Tactics to approach conversations and manage them
Key skills needed
Managing challenging situations
Transferring the learning into your workplace

Managing Absence & Health Issues Effectively

Sickness absenteeism remains one of the biggest problems in the UK with average sickness absence continuing to increase year on year. Managers will develop skills that will enable them to conduct return to work interviews, manage your employees throughout the period of absence (especially long term absence) and remain within the law.
With the use of group discussion, exercises and case studies - this workshop will provide many of the answers and more importantly, give you the confidence to pro-actively manage the sickness absenteeism in your team.

Brief Content Overview

Different types of absence - short-term, long-term, disability, underlying ill health, patterned and inherited problems
The Law
Actively managing sickness absence - practical steps
The role of Occupational Health and GPs
Preparing for and having the conversations
Transferring the learning into your workplace

Disciplinary, Capability and Grievance Issues

This programme will enable Managers to manage disciplinary, capability and grievance issues effectively. The aim is to build knowledge, skills and confidence in proactively handling these difficult situations. Working with your own businesses internal policies and processes, Managers will gain an understanding of the processes involved and how to effectively work through them - in a way that best supports them, the business and the employee - and gain takeaway tools that they can use going forward in your business.

Brief Course Overview

Conduct, Capability and Grievance in the eyes of the Law
Taking disciplinary action in a timely and appropriate manner
Developing a support network between colleagues to ensure decisions are both fair and consistent
Managing conduct and behavioural issues
Understanding disciplinary and grievance procedures
The disciplinary hearing
Managing capability
Managing grievances
Transferring the learning into your workplace

Managing People within the Law

As legislation becomes even more complex in the area of people management it is essential that Managers have a working knowledge of employment law to give them the confidence to effectively manage their teams within the boundaries of the law. Working in groups using case studies based on Employment Tribunal cases, group discussion and debate, Managers will gain knowledge and confidence to be able to confidently deal with a range of questions and scenarios they may face in the workplace.

Brief Content Overview

The responsibilities of a line manager
The legal framework
Recruitment and selection
Discipline
Grievance
Performance / Capability issues
Bullying and Harassment
Latest legal updates that could impact your work environment
Transferring the learning into your workplace

Coaching Skills for Managers

Different people have different ways of learning, developing and understanding the world. Coaching utilises the skills of active listening, to absorb someone else's story; problem solving, to breakdown their story into bite size chunks and wriggle out the pieces they may not be fully appreciating; and reflection, to show their story back to them accurately and taking them through all of those areas that they may be undervaluing to understand the key learnings. Coaching is now one of the main methods used by Managers for development, to build confidence and to enable sustained personal growth.

Brief Content Overview

A modern coaching approach
Different styles of coaching
Key coaching skills
Active listening
Effective questioning and complimentary problem solving
Planning for positive outcomes/results
Coaching Frameworks

Communication & Personality

"It's Not Me - It's You!"
Management Development Programme

This two-day practical workshop takes a different approach to understanding leadership and managing others. The programme explores the intrinsic link between mindset and behaviours - because the external manifestation of behaviour can only be changed by changing the patterns of the mind. Find out more here...

Personal Leadership Programme

Too often we look to someone else to take the lead, not realising that we are all leaders; leaders of our own ambitions, careers and life. This programme is a six month investment to develop your leadership skills and become an authentic leader of the future. Find out more here...