Dispute Resolution
It's when every day mis-communications and crossed-wires are ignored or 'bottled up' that they turn into formal grievances, disciplinary cases and appeals. With such an enormous amount of money spent on workplace litigation and employment issues, there needs to be an alternative.
Quite often issues are left unresolved with the impact of the conflict remaining largely unseen - we call it "the fallout". However, the actual cost to a business can be huge with productivity being the first thing to suffer, morale is the next casualty and then, if the matters are not addressed, trust and confidence start to diminish rapidly. In amongst this you can also have other employees caught in the cross-fire, leading to an environment of tension and anxiety. And the more this continues, the likelier you are to see the inside of an Employment Tribunal - which is where no-one wants to end up - ultimately, if matters are not addressed correctly, the cost to a business can be huge.
Quite often issues are left unresolved with the impact of the conflict remaining largely unseen - we call it "the fallout". However, the actual cost to a business can be huge with productivity being the first thing to suffer, morale is the next casualty and then, if the matters are not addressed, trust and confidence start to diminish rapidly. In amongst this you can also have other employees caught in the cross-fire, leading to an environment of tension and anxiety. And the more this continues, the likelier you are to see the inside of an Employment Tribunal - which is where no-one wants to end up - ultimately, if matters are not addressed correctly, the cost to a business can be huge.